In a bid to improve customer satisfaction at motor vehicle service registration centres across Cape Town, the city has started testing card payment facilities.
The service is first being tested at the Motor Vehicle Registration office at the Cape Town Civic centre before being expanded to other MVR facilities across Cape Town. The service will be rolled out next to the MVR office in the Promenade Mall in Mitchells Plain which will be followed by weekly roll-outs to the MVR offices in Milnerton, Khayelitsha, Plumstead and other MVR offices across the metro.
The city-wide roll out to MVR offices is expected to take approximately two months. The expansion of card payment facilities for the payment of rates and tariff accounts, building plan and land use applications and traffic fines will take a bit longer as system upgrades are required.
The City will accept payments of up to R5 000 per transaction by credit or debit card, or any other means of payment which does not hold any cost implications for the client. This amount covers most transactions by our clients, be it for motor vehicle licences, rates and services bills, or other sundry payments. The City will, however, reclaim the relevant banking fee for any payment over R5 000.